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February 19, 2004
9:58 AM EST (1458 GMT)
The consumer is no stranger to the concept of good, better, best. At the grocery we may have to decide if we want an average cut of meat, a better cut or the very best one available. The same type of decision may be true when it's time for repairs on our cars.
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Some consumers are surprised to find that after a vehicle's problem has been diagnosed, they may be given the choice of a good, better or best part or component. For example, the consumer may have to tell the service consultant whether he'd like the good brakes, the better brakes or the best brakes available for the repair.
A gut wrenching decision? Not really, consider this. Just like at the grocery, not everyone has the same financial resources. They also do not have the same needs. So it's only right that, just like at the grocery, there are choices at the repair facility. The trick is to work with your service consultant to access your needs and resources. Along with the technician, this person is trained to help you make a decision that will help ensure your car's safety, reliability and longevity.
For more auto maintenance tips log on www.carcarecouncil.org.
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