Finding repair shops

One thing NASCAR drivers never have to worry about is finding an automotive technician. All they have to do it pull in to the pits. But the rest of us are on our own when it comes to finding someone to repair our cars. The Car Care Council has a few suggestions for motorists who may be looking for a repair shop.

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First ask your friends and family what shop they use, then stop by and visit the facility before your car needs repair. Look for a neat, well-organized shop, as well as posted signs about their services, labor and diagnostic charges and guarantees. Visit with the service consultant about your needs. These might include working on a specific vehicle, a pick up and delivery service or method of payment. If possible, let the facility perform a small job for starters.

To make sure their technicians are staying current with new technology, ask if they are ASE certified. Look around for signs of community involvement such as plaques or certificates. Finally, the Car Care Council suggests calling the Better Business Bureau or similar organization, for references.

For more information on locating a repair facility, log on www.carcarecouncil.org.