Nextel Communications and Amdocs Extend Managed Services Agreement

Amdocs (NYSE: DOX), the world's leading provider of billing and CRM software and services for true integrated customer management, and Nextel Communications Inc. (Nasdaq: NXTL), a leading provider of fully integrated wireless communications services, today announced that their managed services agreement, initially signed in 2000, has been extended by more than two years, to the end of 2011. Nextel and Amdocs will continue working together to further enhance Nextel's operational excellence, driving continuous improvements to Nextel's customer care and billing platform. The two companies will work together to analyze Nextel's systems roadmap and determine which Amdocs products and services can be leveraged to support Nextel's impressive subscriber and service growth. Amdocs will also continue to support Nextel's core billing operation.

Since the initial implementation, the Amdocs platform has replaced 11 databases and 14 billing platforms, cost-effectively eliminating redundant infrastructure systems, enhancing operational efficiencies and significantly improving customer response time, which are major contributors to Nextel's industry-leading customer loyalty and retention. Amdocs will continue to provide Nextel with a full range of services to support all of its core billing and customer care systems, including data center services, application support and full management of billing operations supporting all of Nextel's lines of business, from digital cellular, Push To Talk(TM) and Wireless Web to Text/Numeric Messaging capabilities.

"Over the past four years, Amdocs has shown excellence in managing and supporting large-scale projects, and this extension demonstrates the high level of trust developed between our two companies," said Dick LeFave, senior vice president and chief information officer of Nextel. "Amdocs offers a combination of products and services needed to create a seamless customer experience, which is essential to drive subscriber growth and loyalty. Amdocs understands what it takes to achieve true integrated customer management, and remains one of our most strategic and trusted business advisors."

Since the relationship began and the Amdocs solutions were installed, Amdocs' single, unified platform enabled a single customer view throughout the entire customer lifecycle for Nextel. Results to date include lower infrastructure costs, such as reduced call time to answer customer questions or resolve issues, reduced billing cycles and improved customer satisfaction.

Additionally, Amdocs is supplying the billing platform for Nextel's wireless broadband trial. The Amdocs Enabler billing platform is a key component of the Amdocs solution portfolio, which enables the world's leading service providers to move toward integrated customer management, allowing them to build stronger, more profitable customer relationships.

"Amdocs vision of integrated customer management, and our industry-leading products and services, are an ideal combination to boost revenue and maintain subscriber loyalty for Nextel," said Michael Matthews, chief marketing officer of Amdocs. "This contract extension reinforces the success we've had thus far, as Amdocs continues to help Tier One communications service providers to transform themselves to a customer-centric business model -- a business imperative to remain industry leaders."

About Amdocs

Amdocs combines innovative software products and services with deep business knowledge to deliver true integrated customer management to the world's leading services companies. Our best-in-class billing and CRM products seamlessly link all customer-facing business processes -- marketing, sales, ordering, delivery, fulfillment, billing, settlement, service, support, and analytics -- resulting in stronger, more profitable customer relationships. Amdocs enables its customers to implement their business strategy with rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company, Amdocs employs over 9,000 IT professionals and serves customers in more than 40 countries around the world. Amdocs reported revenue of nearly $1.5 billion in fiscal 2003. For more information, visit Amdocs at http://www.amdocs.com.

About Nextel Communications

Nextel Communications, a FORTUNE 200 company based in Reston, Va., is a leading provider of fully integrated wireless communications services and has built the largest guaranteed all-digital wireless network in the country covering thousands of communities across the United States. Today 95 percent of FORTUNE 500(R) companies are Nextel customers. Nextel and Nextel Partners, Inc. currently serve 297 of the top 300 U.S. markets where approximately 259 million people live or work.

Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and the benefits to Nextel of the extension agreement. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the mobile, wireline and IP business segments, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. These and other risks are discussed at greater length in the filings with the Securities and Exchange Commission of Amdocs and Nextel.

Media Contacts: Nextel Russell Wilkerson Tel: 703-433-3063 Amdocs Chris Loncto Access Communications for Amdocs Tel: 1-917-522-3524 E-Mail: cloncto@accesspr.com

SOURCE Amdocs

Chris Loncto of Access Communications for Amdocs, +1-917-522-3524, cloncto@accesspr.com; or Russell Wilkerson of Nextel, +1-703-433-3063

http://www.amdocs.com

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